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PA Attorney General warns Red Lobster bankruptcy could impact gift cards, rewards

Santi, 02/07/2024

HARRISBURG, Pa. (WHP) — Pennsylvania Attorney General Michelle Henry issued a statement, advising customers of potential impacts from Red Lobster restaurant closings, as the chain files for bankruptcy.

Although the location closures so far have mostly affected restaurants in other states, Red Lobster’s website lists a location in Erie that has already closed.

Attorney General Henry advises consumers to check the Red Lobster website to determine the status of their local Red Lobster, and to track potential closures going forward.

The closures and bankruptcy actions could affect consumers’ ability to redeem Red Lobster rewards, loyalty points, coupons, and unused gift cards.

Consumers who have rewards or loyalty points and unused gift cards should consider using them sooner rather than later.

Consumers who experience issues redeeming their Red Lobster rewards, loyalty points, coupons, or unused gift cards while their local Red Lobster restaurant is still open for business may call the Office of Attorney General’s Bureau of Consumer Protection at 1-800-441-2555.

Red Lobster officially filed for Chapter 11 bankruptcy after weighing the possibility in April and shuttering nearly 50 locations overnight, according to a news release.

READ MORE | Red Lobster files for bankruptcy after sudden closure of nearly 50 restaurants

Per Restaurant Business Online, the seafood chain, which has around 650 locations across the United States, has struggled in recent years due to leadership difficulties and strategic missteps.

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